Endpoint Protection

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  • 1.  Cannot see green dot icon in the Symantec Endpoint Protection Manager Console.

    Posted Sep 29, 2009 05:02 AM
    Hello all

    I  move my Symantec Endpoint Manager  PC to different network & different Subnet. And i remove the pervious ip address and add the new ip address in the Policies tab- management server list and apply to all  group. After that i look into the client tab - Group,there no green dot in every client pc. Do i need to configure anything else in Symantec Endpoint Manager Console?



  • 2.  RE: Cannot see green dot icon in the Symantec Endpoint Protection Manager Console.

    Broadcom Employee
    Posted Sep 29, 2009 05:14 AM
    may be this is helpful


    http://service1.symantec.com/support/ent-security.nsf/docid/2008031204405448


  • 3.  RE: Cannot see green dot icon in the Symantec Endpoint Protection Manager Console.

    Posted Sep 29, 2009 10:55 AM
    Greetings,

    By moving your SEPM you have generated a new security certificate that does not match what the clients have. You can easily reconnect the clients by exporting this file and replacing it on the clients:

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008101707165348?Open&seg=ent