Endpoint Protection

So I've installed the Symantec Endpoint Manager, created a client set up file according to the manual.

I've installed the Symantec Endpoint AV on 5 computers, 4 of which are working perfectly, but on one computer, whenever I try to scan, it gives out an error,

With Error Signature as follows.

AppName: symcorpui.exe

AppVer: 11.0.1000.1112

ModName: cliproxy.dll

ModVer: 11.0.1000.1112

Offset: 00001ff7a

It's the normal windows error, when an process is not responding, and you use the task manager to end it, it pops out the error msg and you have the option to end process, or send error report.

I suspect other programs may have been interferring with the Symantec AV, but I've already uninstalled all Antivirus programs, spyware and adware, in this computer. Can anyone help? If more info is needed, please let me know.

Any help is much appreciated.

Thanks.

Oh, If it helps, the one computer that does not work, is working on Windows XP Service Pack 3.

I noticed the other 4 computers are using Service Pack 2 or 1.

Hi,

i guess you are using the RTM version of SEP, the latest one being MR 4 MP 1a, upgrade the SEPM and SEP clients to MR 4 MP 1 a .

Check by installing only AV componenet on the machine.

Pete!

Thanks for the reply pete, but my AV doesn't seem to be upgrading.

But, the other 4 computers are working completely fine.. wouldn't that suggest that something is clashing with the AV on the computer that isn't working?

I'll try to upgrade it still though, but how do I install only the 'AV component'?

I installed the client computers by the packaged setup file the server created. I'm not sure what else I can do to change the setup.

Thanks.