Hi there,
Just need a bit more information to help you with this one:
1. Have you tried running any other tasks on your clients?
2. Have you install ghost client locally or using remote install?
3. What OS are your clients?
4. Can you please check as well in the property of the client what Template it uses? Is it the correct one?
5. Can you see the correct information in client'sproperty? IP, subnet, etc?
Cheers,
Orah