Endpoint Protection

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  • 1.  Cannot stop endpoint protection

    Posted May 29, 2016 04:11 AM

    Hi, so i was wondering, i have the Endpoint Protection at out machines, but i'm not able to stop the service (and i'm administrator at one of the machines).

    i saw people said to stop the tamper protection, but i'm not able to do it, it doesn't respond.

    i'm scratching my head - what am i missing?



  • 2.  RE: Cannot stop endpoint protection

    Posted May 31, 2016 10:56 AM

    You're doing this from a 'Run' prompt and typing 'smc -stop' ?

    What is the exact version you're running?



  • 3.  RE: Cannot stop endpoint protection

    Posted May 31, 2016 11:30 AM

    ccsvchost is the service which takes care of the scan in 12.x now, you wont be able to stop this service as it will be grayed out in services.msc

    if you want to stop the client service, you can do that from run cmd , smc -stop / start

    all available cmds here

    https://support.symantec.com/en_US/article.TECH103048.html

    if you want to disable symantec, do the opposite of this

    https://support.symantec.com/en_US/article.TECH102822.html

     

    Symantec Endpoint Protection Enterprise Edition 12.1 client services are grayed out in services.msc

    http://www.symantec.com/docs/TECH174068