Cannot submit a case on mysymantec.symantec.com
I have been trying to submit a tech support case online with Symantec since Friday, 8/10. Tried again today. No help. Sometimes I get an Apache server error page and sometimes I get this:
MySupport Application Error
The MySupport application has encountered a program error. You can either try again or contact Symantec Technical Services
Thank you for your patience.
Assume I cannot hear or talk. I am dead in the water. It's pretty disconcerting that a multinational tech company cannot get its online tech support case submission app running.
I have tried multiple browsers multiple times to no avail. HALP!!