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Cannot update the server

Created: 14 Feb 2013 | 2 comments
I want to update my one particular server. But cannot go through . I already disabled the firewall and WMI enabled in services but no luck !

Ensure that the computer is available, has WMI enabled, and is not blocked by a firewall.14
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pkh's picture

You can go to the Agents directory under the BE installation directory and copy the appropriate agent (64-bit or 32-bit) to the  remote server and do a manual install.

Backup_Exec's picture


Please check below link should help you to fix this

Hope that helps



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