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Cannot upgrade SEPM from SBE 12.1.2 to 12.1.3

Created: 20 Jun 2013 • Updated: 20 Jun 2013 | 4 comments
This issue has been solved. See solution.

Hello

After running the 12.1.3 setup I get an error

"cannot move from SEPM Enterprise Edition to edition with less SBE functionality"  (aprooximate translation from russian)

SEPM SBE v 12.1.2 installed. No Enterprise versions have ever been installed.

Help.

 

 

Operating Systems:

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Rafeeq's picture

can you please post the screen shot with version number. Should be specific to this version

whats the OS language and SEPM you have installed?

Mithun Sanghavi's picture

Hello,

Could you please let us know - which setup are you trying to run on the SEPM server??

Secondly, check these articles:

SEPM 12.1 RU1 Small Business Edition won't upgrade to 12.1.1 MP1 saying you are not allowed to downgrade from Enterprise Edition.

http://www.symantec.com/docs/TECH189041

How to disable Tamper Protection in Symantec Endpoint Protection 12.1 Small Business Edition

http://www.symantec.com/docs/HOWTO77121

Best practices for upgrading to Symantec Endpoint Protection 12.1.x

http://www.symantec.com/business/support/index?page=content&id=TECH163700

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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