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Cannot view Dell Reports from DCM

Updated: 26 Jun 2010 | 4 comments
lryder's picture
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So,

When I try to view any Dell Reports from DCM i get an Altiris NS Error

Object reference not set to an instance of an Object.

System.NullReferenceException: Object reference not set to an instance of an Object
    at Altiris.NS.UI.report_summary_PreRender (Object sender, EventArgs e)
    at System.EventHandler.Invoke (Object sender, EventArgs e)
    at System.Web.UI.Control.OnPreRender (EventArgs e)
    at System.Web.UI.Control.PreRenderRecursiveInternal ()
    at System.Web.UI.Page.ProcessRequestMain ()

Any ideas?

Currently running NS 6.0 SP3 with Dell Client Manager 2.2

Comments

lryder's picture
22
Dec
2009
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Text: Unexpected eXception

Text: Unexpected eXception while getting next task to run: System.Data.SqlClient.SqlException: Could not find stored procedure "tmGetNextTaskToRun". at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehaviour, RunBehavior, boolean returnStream) at System.Data.SqlClient.SqlCommand.ExecuteReader () at Altiris.TaskManagement.ServerTask.ServerTaskManager.GetNextServerTaskToWake (ExecutionStatus& status)

Source: Altiris.TaskManagement.ServerTasks.ServerTaskManager.GetNextServerTaskToWake

Module: AltirisNativehelper.dll

jharings's picture
22
Dec
2009
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Since you just did a reinstall

it is apparent that not everything was replaced or succesfully installed. What the error is telling you is that a database stored procedure for "Task Management" could not be found, or executed properly. Did you reinstall Task Management?

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

lryder's picture
22
Dec
2009
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I did indeed, downloaded the

I did indeed, downloaded the files from solutionsam.

jharings's picture
24
Dec
2009
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That doesn't really answer

the question. The error refers to an object that is being called, but is not present. So, something did not get installed, or installed properly.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.