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Can't access policies

Created: 04 Mar 2013 • Updated: 07 Mar 2013 | 3 comments
This issue has been solved. See solution.


I am logged into the Symantec DLP web console.  I want to look at policies.  I try Manage > Policies > Policy List, however I don't see "Policies" under Manager.  I am told that I have a Sys Admin account and I see in the upper right-hand corner "Logged in as [ Sys Admin\myusername ]."  Any idea why I can't see policies despite being configured as a Sys Admin?



Operating Systems:

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pete_4u2002's picture

sys admin does not mean he/she is an administrator. check the roles associated with the user.

BzlBob's picture

The sys admin role did not have the privileges I needed.  So I asked the admin to create a new role and we figured out what to check to make sure I could policies and incidents.  Thanks for the help.

kishorilal1986's picture

Hi BZ,

please check mark the policy view setting in your account role in DLP . Admin of DLP has right to provide accee as Role Based Access so that only associated ppl can see the related data