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Can't Acess WebUI

Created: 24 Apr 2013 | 1 comment

I installed SSIM 4.8 on Vmware machine from iso file but I'm not able to get WebUI to put license file in. I got this message "The UI is temporarily unavailable. Please try again."

Please could you give me any advice what I should check to find source of troubles?


Operating Systems:

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Henning's picture

hi mvlmvl,

I checked the documentation (Symantec_Security_Information_Manager_Installation_Guide.pdf) and found that SSIM 4.8 can be installed on ESX 4.0, 4.1 and 5.0 but not on "VmWare". If you have doubts, please connect to your SSIM 4.8 via SSH session and check the logs in: /opt/Symantec/simserver/logs/

  • raw.log
  • getsysinfo.log

Please see attached document on page 14



Symantec_Security_Information_Manager_Installation_Guide.pdf 436.27 KB