Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Can't connect to Admin Server

Updated: 22 May 2010 | 4 comments
swalsh19's picture
0 0 Votes
Login to vote

I can't connect to my Admin server with a new laptop I'm setting up.   I'm using all the correct credentials as used on the old laptop.

Any ideas of where to begin the troubleshooting?

discussion Filed Under:

Comments

J.Hinchcliffe's picture
17
Nov
2009
0 Votes 0
Login to vote

More info please

Admin server?  meaning the netbackup master or the NOM server?

what is the server you are trying to connect to and what version are you running?

what is your laptop  and what are you running ( windows remote admin console) ( java gui))?

I don't have to know how to spell....I work on Unix.
NetBackup 7.0.1 - AIX & Windows

rjrumfelt's picture
17
Nov
2009
0 Votes 0
Login to vote

Also

to add to the questions that need answered, are you getting an authentication error or a connection error?

swalsh19's picture
17
Nov
2009
0 Votes 0
Login to vote

I get the failed to connect

I get the failed to connect to DLO Administrative Server.  So it looks like authenication error.

Running Win XP, And the desktop Agent

wrobbins's picture
17
Nov
2009
0 Votes 0
Login to vote