Can't create backup for ralus agent
We migrated off of Novell OES 2 a couple of months ago, and I need to restore a file from tape. I was able to catalog the tape, but I can't log in to the ralus agent from our BE 2010 R3 media server. I removed and reinstalled the ralus agent. No problem configuring during setup or starting the agent and the ralus agent account is in the beoper group, but when I try to use that logon account, it fails with the "directory or file was not found, or could not be accessed".
The only thing I can think of that changed is that sometime after getting off of novell, I moved the media server into our AD domain. Is there something I need to do for the logon account since the novell server is not in the domain?