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Can't find any users in Assign Roles

Created: 31 Jan 2014 • Updated: 31 Jan 2014 | 1 comment
Ben Shorehill's picture
This issue has been solved. See solution.

Hi All,

I think I might have missed a crucial step here in configuring CA. I am trying to assign a role and I am getting no users and groups available as per the screen shot. Any idea on this?

image002.png

Operating Systems:

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Kenneth Adams's picture

In order to assign roles, you must first create Monitored Employees in the Employees tab.  Only accounts in the Employees tab can be assigned any roles within Compliance Accelerator.

 

Please let us know if you need any guidance on creating Monitored Employees.

 

Ken Adams

Backline Support for CA, DA, ACE, UCE, PSTD, ARMS, EVDC
US Support Region

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