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Can't find Parent Server Information from the Client of Symantec Endpoint Protection Ver.11.x

Updated: 21 May 2010 | 3 comments
hendry_k's picture
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This issue has been solved. See solution.

Hi there,

Good day.

May I know where can I find the Parent Server Information that for a client of Symantec Endpoint Protection Ver.11.x that it's pointing to? Because previously this can be easily found from the client's mainpage of any version of the Symantec Antivirus Corporate Edition.

Hope to hear from soonest possible.

Thank you & have a great day

Hendry Khoo

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blenahan's picture
19
Mar
2010
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with SEP 11.0.5, you go to

with SEP 11.0.5, you go to the top of the client screen and click on Help and Support then Troubleshooting.  That first screen shows you the Group that the client belongs to.

I believe this is what you are referring to, as there are no longer parent servers, just the SEPM

 

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djfurther's picture
19
Mar
2010
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If you are looking for the

If you are looking for the SEPM server the client is reporting to, check the SyLink.xml file in the SEP 11 main program directory... The ServerAddress field will tell you what the client is configured to be managed by.

hendry_k's picture
20
Mar
2010
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thanks

hi blenahan / djfurther,

thanks both for your information.

have a great day.

thank you & have a great day.

hendry