Please note these are cumulative. You must apply these patches in order - 1,2,3.

Here is my issue,  I have ventured into the URL's and they are just documents on how to install the updates.  Since my LiveUpdate will not pull down the updates I am stuck.  Tried updating/repairing Live Update as well and it still says I am up to date.  I am at Version 11.5.0.2113 of GSS 2.5.  Where can I manually get these updates?

Hi Xactly,

I also need the live updates. I went to those websites and there are no downloads. I think Randall is under the impression that they are there when they really are not. I'm getting pretty peeved that I can't get GSS 2.5 to work properly. You'd think that after a year or so they'd have all of the bugs out of it. Anybody have an FTP site where we can get downloads.

Gary

Hey Gary,

I have only had this product for a month and I feel your pain.

If you go to the area for downloads for this product it will give you three links for the files to download....  Oh, but wait, they don't exist...

FTP site error...

public/english_us_canada/products/symantec_ghost_solution_suite/2.5/updates/Ghost_Solution_Suite_2.5_GBW_b2125.exe: No such file or directory

So type this in your browser to get to the folder.  There are a few files in there but not the patch files. Maybe the ...b2151.zip file is all inclusive?  Who knows?  Didn't seem to do it for me.

ftp://ftp.symantec.com/public/english_us_canada/products/symantec_ghost_solution_suite/2.5/updates

Xactly (Rob)

Okay, here is a current location for those files:

You can download the Live Update executables for Ghost Solution Suite 2.5 as follows:

URL: ftp://supportftp.symantec.com

Username: usoruser01

Password: SG@stdk39di

The password to extract:

Sym@nt3c

Important: The login credentials are valid through May 8, 2009.

By the way, the 2151 build on the other site  is not an inclusive one, but a separate diagnostic build. This FTP site has a *.ZIP file that is a cumulative patch that will completely update GSS 2.5.

Thank you,

Randy

Hey Randall,

Thanks for the link to the files worked like a charm.

I find this very frustrating the support of Symantec.  I should not have to go through this much trouble to get a fix for a product that was purchased.  Can you please repost a valid FTP account?  I contacted Symantec for a unrelated issue about getting my ghost console registered and has yet to have been resolved.  After 4 phone calls I was fed up.

Can someone please help me obtain the fixed patched for this issue.

MS

I need the updates as well.  Support actually gave me some login info for the FTP site that hasn't worked from the time they gave it to me.  I am pretty disappointed with the support I have received.  They did not respond to my reply that said the info they gave me did not work.

Can someone please post updated login info for the FTP site so we can install the updates manually?

Hi. I have Ghost Solution Suite 8.2.0.1117. I try to update it using LiveUpadate with no success. So, please, tell me, how can I update my GSS build to the last version, since my GBW have problems to establish connection with the GhostCast Server. I don't have a login to the Symantec FTP. How can I get access to it?

Same here - stuck on 2113 and can't update.

The link above to download the updates manually no longer works - can this be re-enabled please?

Thanks,
Martin

What version are we on now.   My Live Update still doesn't work, after removing and re-installing...

And can I have the updates if past 2141

I ran Liveupdate got the first update to 11.5.0.2125  now Liveupdate failed with error LU1835. I ran the installation to update liveupdate

The following Symantec products and components are installed on your computer.

> Live Update for Ghost

> LiveUpdate

Initializing...

Connecting to liveupdate.symantecliveupdate.com...

The following updates have been found:

> Live Update for Ghost, 90134.4 KB

Total Download 90134.4 KB

Downloading Live Update for Ghost (1 of 1), complete.

Downloading failed, error summary...

LU1835

LiveUpdate session is complete.

: The LiveUpdate server failed to respond in a reasonable amount of time. This could happen because you could not connect to the server, the server is now unavailable, or you became disconnected to the server. Try running LiveUpdate again.