Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Cant get past php log-in after upgrade

Created: 31 Dec 2013 | 1 comment

I have instsalled a Symantec upgrade to the PGP desktop on my Macbook air and now cannot get past the log-in page. The system accepts my log-in user name password and then during start-up reverts to re-start. How do I get back into my laptop?!

Operating Systems:

Comments 1 CommentJump to latest comment

_Adam_'s picture

What version of the Symantec upgrade did you install ? - please provide with build number ?

What MAC OS do you have on your MacBook Air - ?

Please be aware about the following KB article of supported versions of SED with MAC OS X

Mac OS X and Supported Versions of Symantec Encryption Desktop (Formerly PGP Desktop)

if/when you consider your issue is resolved, please click "Mark As Solution" on a response