OK, I've looked at some documents, turned of the user protection so I no longer get promts when attempting to run things, there's NOTHING at all Symantec on here, it's a new server.
VMWare, server2008 64bit.
I'm attempting to install a "64 bit package" MR4 MP2" (it's all we got)
Here's PART of the log - I see a LOT of errors but am clueless as to what they mean...........it simply aborts and rolls back. It's been FULLY reboot two times this AM already.
MSI (s) (6C:3C) [07:40:03:901]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SYSTEM\CurrentControlSet\Services\WZCSVC 3: 2
MSI (s) (6C:3C) [07:40:03:903]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Symantec\Symantec Endpoint Protection\AV 3: 2
MSI (s) (6C:3C) [07:40:03:904]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\INTEL\LANDesk\VirusProtect6\CurrentVersion 3: 2
MSI (s) (6C:3C) [07:40:03:905]: Note: 1: 1402 2: HKEY_CLASSES_ROOT32\AppID\{A79DB36D-6218-48e6-9EC9-DCBA9A39BF0F} 3: 2
MSI (s) (6C:3C) [07:40:03:907]: Note: 1: 1402 2: HKEY_CLASSES_ROOT\AppID\{A79DB36D-6218-48e6-9EC9-DCBA9A39BF0F} 3: 2
MSI (s) (6C:3C) [07:40:03:909]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\CurrentVersion\App Paths\EXCHNG32.EXE 3: 2
MSI (s) (6C:3C) [07:40:03:911]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Intel\LANDesk\Virusprotect6\CurrentVersion\Storages\MicrosoftExchangeClient 3: 2
MSI (s) (6C:3C) [07:40:03:912]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Intel\LANDesk\Virusprotect6\CurrentVersion 3: 2
MSI (s) (6C:3C) [07:40:03:915]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\CurrentVersion\App Paths\notes.exe 3: 2
MSI (s) (6C:3C) [07:40:03:916]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Intel\LANDesk\Virusprotect6\CurrentVersion\Storages\LotusNotes 3: 2
MSI (s) (6C:3C) [07:40:03:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE 3: 2
MSI (s) (6C:3C) [07:40:03:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Symantec\InstalledApps 3: 2
MSI (s) (6C:3C) [07:40:03:927]: PROPERTY CHANGE: Adding EXPLORERCHECK property. Its value is 'C:\Windows\explorer.exe'.
MSI (s) (6C:3C) [07:40:03:931]: PROPERTY CHANGE: Adding NAMECREATION83 property. Its value is '#0'.
MSI (s) (6C:3C) [07:40:03:935]: PROPERTY CHANGE: Adding SETAIDFOUND property. Its value is 'C:\work\My Company_Servers\SetAid.ini'.
MSI (s) (6C:3C) [07:40:03:942]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV 3: 2
MSI (s) (6C:3C) [07:40:03:946]: PROPERTY CHANGE: Adding VC8B42CHECK property. Its value is 'C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\'.
MSI (s) (6C:3C) [07:40:03:952]: PROPERTY CHANGE: Adding VC8B762CHECK property. Its value is 'C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\'.
MSI (s) (6C:3C) [07:40:03:954]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\WholeSecurity Inc.\Confidence Online(tm) Server 3: 2
MSI (s) (6C:3C) [07:40:03:956]: Doing action: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1
Action ended 7:40:03: AppSearch. Return value 1.
MSI (s) (6C:3C) [07:40:03:958]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1'
MSI (s) (6C:B8) [07:40:03:980]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3A.tmp, Entrypoint: _CheckExistingCCInstalledAppsCcWebWnd@4
Action start 7:40:03: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1.
MSIRESULT !!FAILED!! - CheckExistingCCInstalledApps: Unable to open key. Return:2:
MSI (s) (6C:3C) [07:40:04:023]: Doing action: GetExistingCcVrTrstInstalledApps.24097346_06F6_45A0_9B43_9BB3B51B1527
Action ended 7:40:04: ChkExistCCInstalledAppsCcWebWnd.58B3CBD8_773E_456F_B761_5F9C67C2E7B1. Return value 1.
MSI (s) (6C:3C) [07:40:04:026]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'GetExistingCcVrTrstInstalledApps.24097346_06F6_45A0_9B43_9BB3B51B1527'
MSI (s) (6C:34) [07:40:04:044]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI79.tmp, Entrypoint: GetExistingCCVrTrstInstalledApps
Action start 7:40:04: GetExistingCcVrTrstInstalledApps.24097346_06F6_45A0_9B43_9BB3B51B1527.
MSIASSERT - GetExistingInstalledApps: CheckExistingInstalledApps Failed.:
MSI (s) (6C:3C) [07:40:04:076]: Doing action: GetExistingCcSvcInstalledApps.A5A5F4E9_D533_43BF_BB79_E4C05E335221
Action ended 7:40:04: GetExistingCcVrTrstInstalledApps.24097346_06F6_45A0_9B43_9BB3B51B1527. Return value 1.
MSI (s) (6C:3C) [07:40:04:078]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'GetExistingCcSvcInstalledApps.A5A5F4E9_D533_43BF_BB79_E4C05E335221'
MSI (s) (6C:20) [07:40:04:091]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIA9.tmp, Entrypoint: GetExistingCCSvcInstalledApps
Action start 7:40:04: GetExistingCcSvcInstalledApps.A5A5F4E9_D533_43BF_BB79_E4C05E335221.
MSIASSERT - GetExistingInstalledApps: CheckExistingInstalledApps Failed.:
MSI (s) (6C:3C) [07:40:04:139]: Doing action: GetExistingCcSetInstalledApps.770D966D_6CF3_4F08_A09C_72E7A8AEC7DE
Action ended 7:40:04: GetExistingCcSvcInstalledApps.A5A5F4E9_D533_43BF_BB79_E4C05E335221. Return value 1.
MSI (s) (6C:3C) [07:40:04:142]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'GetExistingCcSetInstalledApps.770D966D_6CF3_4F08_A09C_72E7A8AEC7DE'
MSI (s) (6C:A0) [07:40:04:154]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE9.tmp, Entrypoint: GetExistingCCSetInstalledApps
Action start 7:40:04: GetExistingCcSetInstalledApps.770D966D_6CF3_4F08_A09C_72E7A8AEC7DE.
MSIASSERT - GetExistingInstalledApps: CheckExistingInstalledApps Failed.:
MSI (s) (6C:3C) [07:40:04:204]: Doing action: GetExistingCcInst64InstalledApps.6CA3616B_58CE_4E58_BA05_8281C7ACF9BB
Action ended 7:40:04: GetExistingCcSetInstalledApps.770D966D_6CF3_4F08_A09C_72E7A8AEC7DE. Return value 1.
MSI (s) (6C:3C) [07:40:04:208]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'GetExistingCcInst64InstalledApps.6CA3616B_58CE_4E58_BA05_8281C7ACF9BB'
MSI (s) (6C:78) [07:40:04:221]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI138.tmp, Entrypoint: GetExistingCcInst64InstalledApps
Action start 7:40:04: GetExistingCcInst64InstalledApps.6CA3616B_58CE_4E58_BA05_8281C7ACF9BB.
MSIASSERT - GetExistingInstalledApps: CheckExistingInstalledApps Failed.:
MSI (s) (6C:3C) [07:40:04:278]: Doing action: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF
Action ended 7:40:04: GetExistingCcInst64InstalledApps.6CA3616B_58CE_4E58_BA05_8281C7ACF9BB. Return value 1.
MSI (s) (6C:3C) [07:40:04:280]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF'
MSI (s) (6C:8C) [07:40:04:297]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI177.tmp, Entrypoint: _CheckServicesInstalled@4
Action start 7:40:04: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF.
MSI (s) (6C!44) [07:40:04:364]: PROPERTY CHANGE: Adding SERVICESALREADYINSTALLED property. Its value is '0'.
MSI (s) (6C:3C) [07:40:04:367]: Doing action: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386
Action ended 7:40:04: CheckServicesInstalled.C609CF46_1171_49F3_A937_F9F402B507DF. Return value 1.
MSI (s) (6C:3C) [07:40:04:370]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386'
MSI (s) (6C:F8) [07:40:04:388]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1D6.tmp, Entrypoint: _GetExistingCCInstalledApps@4
Action start 7:40:04: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386.
MSIRESULT !!FAILED!! - CheckExistingCCInstalledApps: Unable to open key. Return:2:
MSI (s) (6C:3C) [07:40:04:405]: Doing action: MSIValidateTrial
Action ended 7:40:04: GetExistingCCInstalledApps.538DD692_7153_4092_B920_08C862D08386. Return value 1.
MSI (s) (6C:3C) [07:40:04:407]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'MSIValidateTrial'
MSI (s) (6C:E4) [07:40:04:419]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1F6.tmp, Entrypoint: MSIValidateTrial
Action start 7:40:04: MSIValidateTrial.
MSI (s) (6C:3C) [07:40:04:504]: Doing action: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B9
Action ended 7:40:04: MSIValidateTrial. Return value 1.
MSI (s) (6C:3C) [07:40:04:511]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B9'
MSI (s) (6C:BC) [07:40:04:526]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI265.tmp, Entrypoint: IsRebootRequiredOSAutoUpdate
Action start 7:40:04: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B9.
MSI (s) (6C:3C) [07:40:04:577]: Skipping action: iNoClientTypeDefined.9DDC0E81_9620_4441_B4F7_FD077F55D6D2 (condition is false)
MSI (s) (6C:3C) [07:40:04:577]: Doing action: LaunchConditions
Action ended 7:40:04: IsRebootRequiredOSAutoUpdate.B754A361_3344_430B_92FF_8F9A227A6B9. Return value 1.
Action start 7:40:04: LaunchConditions.
MSI (s) (6C:3C) [07:40:04:579]: Product: Symantec Endpoint Protection -- Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.
Action ended 7:40:04: LaunchConditions. Return value 3.
Action ended 7:40:04: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {F7BE9C8A-C2E6-470D-B703-0A1845E6FF8C}
Property(S): VersionNT = 600