Can't install SEP 11.0 on stand alone LT with Vista Home Premium
Updated: 23 May 2010 | 5 comments
This issue has been solved. See solution.
I am trying to install an unmanaged client on a laptop running Vista Home Premium. No Norton ever installed on this machine. Had trial version of McAfee which I uninstalled. Have turned off File Sharing, UAC, Windows Firewall and Windows Defender and am installing from CD rather than from network location.
Every time I try to run the install I get a screen saying I need to reboot and run the install again. I have rebooted no less than 10 times and continue to get that screen. I am getting absolutely nowhere!
I know this seems like a simple issue compared to some of the other things we deal with but I am at a loss. Any help would be most appreciated.
Thanks,
Sue
Discussion Filed Under:
Comments
Hello Susan,
I believe this document can shed some light:
Title: 'Symantec Endpoint Protection (SEP) Installation fails with the following error "Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation."'
Document ID: 2008060512072148
> Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008060512072148?Open&seg=ent
Hope that helps!
Thank you for the quick response.
I tried using the secondary solution first but that failed. Then I followed the primary solution and deleted the key. Without rebooting, I started the install again and it seems to be working.
I am hopeful that it will continue all the way through and this will be one more thing off my plate.
Thank you again!!!
I am having the same problem and I clicked on the link in your message and it says the page cannot be found. Is there a place I can get this information so I can get the fix and install the software?
trythis
http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/7c4ff72c487d2816652574a6006e9b71?OpenDocument
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
Same issue on Windows 7
Hi all,
I'm having this very same issue on Windows 7.
Any suggestions for a fix please?
Thank you,
~TITSSN~
Would you like to reply?
Login or Register to post your comment.