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Can't install SEPM Console on laptop

Updated: 21 May 2010 | 4 comments
rpatty's picture
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This issue has been solved. See solution.

I just upgraded the SEPM on the server to 11.0.5.

On my laptop, I used to run the SEPM Console. After the upgrade, the first time I ran the Console it started to upgrade, then errored out and told me to go to http://myserver:9090.

When I go to that page and click the link, it tries to install the Console and then gives me an error. It's not terribly helpful, just says java.lang.Exception. In the exception tab it reads:

    at com.sun.javaws.Launcher.continueLaunch(Unknown Source)
    at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)
    at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)
    at com.sun.javaws.Launcher.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

In the past it has been very picky ... particularly about having the exact right version of Java. (I've got Vista, and it's also been picky about administrative rights, but that's later down the road, after the install.) I suspect the issue is I need to change my version of Java, but I'm having trouble determining which version is the right version for 11.0.5's Console.

Might be something else, though. Any suggestions?

Comments

Prachand's picture
20
Oct
2009
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Uinstall java from the

Uinstall java from the machine and then again try http://myserver:9090

If that doesnot work try localhost or server ip add :9090

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

rpatty's picture
20
Oct
2009
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Well, I'm 90% of the way

Well, I'm 90% of the way there.

I found a spot in the documentation that suggested I needed Java version 6u14, so I went ahead and installed that.

Tried downloading the Console from the web, and got the console to open.

Only remaining issue: I cannot find the Console anywhere on my system. The Programs and Features control panel says it's installed, but there's no icon on the desktop, nothing in the Start Menu, nothing in C:/Program Files/. I shouldn't have to run it from the web every time, should I?

Prachand's picture
20
Oct
2009
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Can you reboot the machine

Can you reboot the machine and see if that helps?

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

rpatty's picture
20
Oct
2009
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Rebooted, and I think that

Rebooted, and I think that did the trick. Icon showed up on the desktop.

Even better, I didn't need to manually adjust the administrator permissions like I had to in previous versions ... seems to work right off the bat. Very nice.

Thanks for the help, Prachand.