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Can't open certain file types in Altiris incidents

Updated: 22 May 2010 | 1 comment
lryker's picture
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This issue has been solved. See solution.

We can successfully attach various files to Altiris Incidents. However, certain ones won't open. For example: .log, .dms, .lst extensions fail to open. More common ones, such as Office files types and jpg, html, etc open ok.

Does anyone know if you can modify the allowed file extensions and where to do it?

Thank you. Laura

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Boyd Bentley's picture
14
Nov
2008
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We weren't able to see any Office 2007 documents until I found the following post:



http://forums.altiris.com/mess...id=53465&enterthread=y



That worked for us.