Client Management Suite

Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log

Priority: 1

Help and Support: 

Date: 04/09/2013 09:04:50

Tick Count: 49840015

Host Name: NSAltiris

Process: w3wp (81148)

Thread ID: 68

Module: w3wp.exe

Source: Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicy

Description: Unable to generate policy XML for item: Policy.exe for MS13-002 (7bd23f51-8364-414c-94c5-6599d7cc116c)

 

 

 

( Exception Details: Altiris.NS.Exceptions.DatabaseNotReadyException: Failed to construct DatabaseContext object. Connection to database failed. ---> Altiris.NS.Exceptions.AeXException: Failed to open database connection. Current user is DOMAIN\AltirisServiceAccount. Error: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached. ---> System.InvalidOperationException: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.

   at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)

   at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)

   at System.Data.SqlClient.SqlConnection.Open()

   at Altiris.NS.Utilities.DbUtils.OpenConnection(SqlConnection dbConn)

   --- End of inner exception stack trace ---

   at Altiris.NS.Utilities.DbUtils.OpenConnection(SqlConnection dbConn)

   at Altiris.NS.Utilities.DbUtils.CreateConnection(String server, String catalog, String user, String password)

   at Altiris.NS.ContextManagement.AdminDatabaseContext.OpenDbConnection()

   at Altiris.Database.DatabaseContext`1.Initialize(Boolean beginTransaction, IsolationLevel isolationLevel)

   --- End of inner exception stack trace ---

   at Altiris.NS.ContextManagement.AdminDatabaseContext.ThrowDatabaseNotReadyException(String exceptionDetails, Exception innerException)

   at Altiris.Database.DatabaseContext`1.Initialize(Boolean beginTransaction, IsolationLevel isolationLevel)

   at Altiris.Database.DatabaseContext`1.GetContext(Boolean createNewTransaction, Nullable`1 isolationLevel, Boolean independentContext)

   at Altiris.Database.DatabaseContext`1.GetContext(Boolean createNewTransaction, Nullable`1 isolationLevel)

   at Altiris.Database.DatabaseContext`1.GetContext(Boolean createNewTransaction)

   at Altiris.Database.DatabaseContext`1.GetContext()

   at Altiris.NS.ContextManagement.DatabaseContext.GetContext()

   at Altiris.NS.ItemManagement.Item.GetItemInternal(Guid itemGuid, IEnumerable`1 accessPermissions, ItemLoadFlags itemLoadFlags)

   at Altiris.NS.ItemManagement.Item.GetItem[T](Guid itemGuid, IEnumerable`1 accessPermissions, ItemLoadFlags itemLoadFlags)

   at Altiris.NS.ItemManagement.Item.GetItem[T](Guid itemGuid)

   at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicy(String request, Guid requestGuid, Guid resourceGuid, Guid hostGuid, Guid policyGuid, String& policy, String& policyHash, Guid& category, Int32& priority, Boolean& canCache, ISet`1& requiredPermissions, ISet`1& filterCollections) )

( Exception logged from:

   at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

   at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

   at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicy(String request, Guid requestGuid, Guid resourceGuid, Guid hostGuid, Guid policyGuid, String& policy, String& policyHash, Guid& category, Int32& priority, Boolean& canCache, ISet`1& requiredPermissions, ISet`1& filterCollections)

   at Altiris.NS.AgentManagement.PolicyRequest.LoadItemPolicies(String request, String configVers, Guid hostGuid, List`1 idents, SortedDictionary`2& policies, SortedDictionary`2& hashes)

   at Altiris.NS.AgentManagement.PolicyRequest.GetPolicies(String request)

   at Altiris.Web.NS.Agent.GetClientPolicies.ProcessRequest(String& request, Byte[]& clientConfigData, String& clientConfigXml, Boolean& compress)

   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)

   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)

   at System.Delegate.DynamicInvokeImpl(Object[] args)

   at Altiris.Common.Threading.LocalThreadPool.InvokeCallback(Object state)

   at Altiris.Common.Threading.LocalThreadPool.ExecuteUserWorkItem(UserWorkItem workItem)

   at Altiris.NS.Threading.NSThreadPool.ExecuteUserWorkItem(UserWorkItem workItem)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at Altiris.Common.Threading.LocalThreadPool.ExecuteUserWorkItemInContext(UserWorkItem workItem)

   at Altiris.Common.Threading.LocalThreadPool.ThreadPoolProc(Object threadStartParameter)

   at System.Threading.ThreadHelper.ThreadStart(Object obj)

 )

( Extra Details:  Type=Altiris.NS.Exceptions.DatabaseNotReadyException Src=Altiris.NS

 

  Inner Extra Details:  Type=Altiris.NS.Exceptions.AeXException Src=Altiris.NS

 

  Inner Extra Details:  Type=System.InvalidOperationException Src=System.Data )

 

Someone already seen this problem?

thank you