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Can't Push Altiris NS Agent to Macs

Updated: 21 May 2010 | 2 comments
wiseGUY's picture
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Hello everyone,



We are in the process of testing Altiris on Macs. I'm trying to push the NS agent for Mac but I'm having no luck. I'm able to telnet to the Mac using putty with no problem.



When viewing the connection log from the NS console, I get the error message "SSH Failed". I checked all the firewall, ports, and permission settings on the Mac itself and it allows incoming SSH connections.



I also tried reviewing the Altiris Documentation for troubleshooting but it wasn't of any help.



Has anyone been successful pushing the NS agent to the Macs? Can anyone make any suggestions as to what I might be doing wrong?



Any help would greatly appreciated.



Thank you

Comments

KSchroeder's picture
20
Feb
2009
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Hello,

I found the following in the Altiris KB; are you using OS X Leopard (10.5):

https://kb.altiris.com/article.asp?article=40059&p=1

Thanks,
Kyle
Symantec Trusted Advisor

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dougj's picture
20
Feb
2009
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You may be encountering the following issue: https://kb.altiris.com/article.asp?article=33856&p=1.