Can't Push Altiris NS Agent to Macs

wiseGUY's picture

Hello everyone,



We are in the process of testing Altiris on Macs. I'm trying to push the NS agent for Mac but I'm having no luck. I'm able to telnet to the Mac using putty with no problem.



When viewing the connection log from the NS console, I get the error message "SSH Failed". I checked all the firewall, ports, and permission settings on the Mac itself and it allows incoming SSH connections.



I also tried reviewing the Altiris Documentation for troubleshooting but it wasn't of any help.



Has anyone been successful pushing the NS agent to the Macs? Can anyone make any suggestions as to what I might be doing wrong?



Any help would greatly appreciated.



Thank you

KSchroeder's picture

Hello,

I found the following in the Altiris KB; are you using OS X Leopard (10.5):

https://kb.altiris.com/article.asp?article=40059&p=1

Thanks,
Kyle
Symantec Trusted Advisor
If your question has been resolved, please be sure to click "Mark as Solution"! Thank you.

dougj's picture

You may be encountering the following issue: https://kb.altiris.com/article.asp?article=33856&p=1.