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Can't remove McAfee antivirus to install Norton AV 2010?

Created: 19 Jun 2010 • Updated: 21 Jun 2010 | 2 comments

My computer had both a worm and a trojan virus....had McAfee antivirus, but decided to buy and install Norton AV 2010.  Tried to remove McAfee using Control said it couldn't remove it completely.  When I try to remove it with the Norton AV installation says to contact the 'technical support' area...but I can't seem to find out how to do this?   The Norton AV won't install until the other AV is completely do I do this??

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Thomas K's picture

Use the Mcafee Consumer Products Removal tool before installing Norton.

Instructions -

Tool location -

Use a tool like our Norton Security Scan or Power Eraser to rid your system of threats before installing Norton.

In the future visit our Norton Community for assistance with our consumer products.


Fatih Teke's picture

Hello Drinkwa2,
I just want to say I am happy cause you choice the best AV solution :)

Best Regards.

 Everything works better when everything works together.