TouchDown

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  • 1.  Can't Reply via Text with TouchDown

    Posted Feb 02, 2016 04:32 PM

    As title says, I have a client that is able to view his email as texts, but cannot reply via text.



  • 2.  RE: Can't Reply via Text with TouchDown

    Posted Feb 02, 2016 07:10 PM

    Hi,

    Can you clarify the issue- he is getting email forwarded as text messages, but replying to them doesn't go through? Touchdown will require you to enter the application to reply to email.

     



  • 3.  RE: Can't Reply via Text with TouchDown

    Posted Feb 03, 2016 08:31 AM

    Hi Peter,

    Yes, that is correct. He gets his emails forwarded as text messages, but is unable to reply via text. Am I correct in thinking that such capability does not exist? Or is there some way to do so without opening the Touchdown app or other email client? Either way, I appreciate your time and response.

    Thanks,

    DP



  • 4.  RE: Can't Reply via Text with TouchDown

    Posted Feb 03, 2016 11:58 AM

    There is no way to reply without going through Touchdown.