Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Can't restore bplist status 227 but images exist in bpimagelist

Created: 06 Mar 2013 • Updated: 07 Mar 2013 | 4 comments
This issue has been solved. See solution.

Hi Experts, 

We are facing issues wit one client for which we are not able to restore files .We can see the files are there in catalog using bpimagelist and 

files exist in db/class/client folder . But when we run a bplist or browse from GUI we don't see any imgaes .Please see details below

Master is Suse Linux 1 SP2 7.5.0.4 , client is a Redhat linux box running 7.5.0.4

nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC> sudo bpimagelist -client PVNRMMETHTIMGC -d 02/26/2013 -e 03/05/2013 -U

Backed Up         Expires       Files       KB  C  Sched Type   On Hold Index Status Policy
----------------  ---------- -------- --------  -  ------------ ------- ------------ ------------
03/05/2013 02:00  03/12/2013      736    18319  N  Differential 0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
03/04/2013 02:00  03/11/2013      453    15320  N  Differential 0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
03/03/2013 02:01  03/31/2013   117480  8606954  N  Full Backup  0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
03/02/2013 02:07  03/09/2013      626    20648  N  Differential 0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
03/01/2013 02:00  03/08/2013      632  2431341  N  Differential 0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
02/28/2013 02:05  03/07/2013     3063  2260379  N  Differential 0       0            AC-UX-OY-NEWSROOM_SERVER_2DISK
 
===============================
 
nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC> sudo bplist  -C PVNRMMETHTIMGC -l -b -R -s 02/23/2013 -e 03/03/2013 /
EXIT STATUS 227: no entity was found
nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC> sudo bplist  -C PVNRMMETHTIMGC -l -b -R -s 02/23/2013 -e 03/03/2013 /
EXIT STATUS 227: no entity was found
 
 
=======================================
 
nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC> ls -l
total 9
drwxr-xr-x 4 root root  264 Mar  5 20:48 1358000000
drwxr-xr-x 4 root root  392 Mar  5 20:48 1360000000
drwxr-xr-x 4 root root  392 Mar  6 12:11 1361000000
drwxr-xr-x 4 root root 1072 Mar  6 12:11 1362000000
-rw-rw-rw- 1 root root  928 Mar  5 21:01 STREAMSAC-UX-OY-NEWSROOM_SERVER_2DISK
-rw-rw-rw- 1 root root   17 Mar  5 21:01 STREAMSAC-UX-OY-NEWSROOM_SERVER_2DISK.lck
nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC> cd 1362000000
nibackup@PNIOYNBMST01:/usr/openv/netbackup/db/images/PVNRMMETHTIMGC/1362000000> ls -l
total 1706
-rw------- 1 root root  392440 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362017114_INCR.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362017114_INCR.lck
-rw------- 1 root root   78988 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362103251_INCR.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362103251_INCR.lck
-rw------- 1 root root   77661 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362190036_INCR.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362190036_INCR.lck
-rw------- 1 root root      72 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362276075_FULL.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362276075_FULL.lck
-rw------- 1 root root   56802 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362362427_INCR.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362362427_INCR.lck
-rw------- 1 root root   92853 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362448846_INCR.f
-rw-rw-rw- 1 root root       0 Mar  5 20:48 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362448846_INCR.lck
-rw------- 1 root root 1032261 Mar  6 02:03 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362535245_INCR.f
-rw-rw-rw- 1 root root       0 Mar  6 02:03 AC-UX-OY-NEWSROOM_SERVER_2DISK_1362535245_INCR.lck
drwx------ 2 root root     760 Mar  5 20:48 catstore
drwxr-xr-x 3 root root      72 Mar  6 02:03 tmp
 

====================

nibackup@PNIOYNBMST01:~> sudo bppllist AC-UX-OY-NEWSROOM_SERVER_2DISK -L
 
Policy Name:       AC-UX-OY-NEWSROOM_SERVER_2DISK
Options:           0x0
template:          FALSE
audit_reason:         ?
Names:             (none)
Policy Type:       Standard (0)
Active:            yes
Effective date:    01/01/1970 01:00:00
Client Compress:   no
Follow NFS Mnts:   no
Cross Mnt Points:  no
Collect TIR info:      no
Block Incremental: no
Mult. Data Stream: no
Perform Snapshot Backup:   no
Snapshot Method:           (none)
Snapshot Method Arguments: (none)
Perform Offhost Backup:    no
Backup Copy:               0
Use Data Mover:            no
Data Mover Type:           2
Use Alternate Client:      no
Alternate Client Name:     (none)
Use Virtual Machine:      0
Hyper-V Server Name:     (none)
Enable Instant Recovery:   no
Policy Priority:   0
Max Jobs/Policy:   Unlimited
Disaster Recovery: 0
Collect BMR Info:  no
Keyword:           (none specified)
Data Classification:       Bronze
Residence is Storage Lifecycle Policy:    yes
Client Encrypt:    no
Checkpoint:        no
Residence:         SLP_OY_Bronze
Volume Pool:       NetBackup
Server Group:      *ANY*
Granular Restore Info:  no
Exchange Source attributes:              no
Exchange 2010 Preferred Server: (none defined)
Application Discovery:      no
Discovery Lifetime:      0 seconds
ASC Application and attributes: (none defined)
Generation:      36
Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
Use Accelerator:  no
Client/HW/OS/Pri/DMI:  PVNRMMETHTIMGC Linux RedHat2.6.18 0 0 0 0 ?
Include:           /methode/methtim/mnt/data
Include:           /
Schedule:              AC-Ux-Full-Grp-1
  Type:                FULL (0)
  Frequency:           1 day(s) (86400 seconds)
  Maximum MPX:         10
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     0 (1 week)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           SLP_OY_FULL_WEEKLY_SILVER_ALL
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         1
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      002:00:00  007:00:00   002:00:00  007:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    000:00:00  000:00:00
Schedule:              Monthly_Full
  Type:                FULL (0)
  Frequency:           26 day(s) (2246400 seconds)
  Maximum MPX:         10
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     0 (1 week)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           SLP_OY_FULL_MONTHLY_GOLD_ALL
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         1
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    002:00:00  007:00:00   146:00:00  151:00:00
Schedule:              Yearly_Full
  Type:                FULL (0)
  Frequency:           360 day(s) (31104000 seconds)
  Maximum MPX:         10
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     0 (1 week)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           SLP_OY_FULL_YEARLY_PLATINUM_ALL
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         1
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    002:00:00  007:00:00   146:00:00  151:00:00
Schedule:              DailyIncr
  Type:                INCR (1)
  Frequency:           1 day(s) (86400 seconds)
  Maximum MPX:         10
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     0 (1 week)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           SLP_OY_DIFF_BRONZE_ALL
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         1
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      002:00:00  007:00:00   026:00:00  031:00:00
   Tuesday     002:00:00  007:00:00   050:00:00  055:00:00
   Wednesday   002:00:00  007:00:00   074:00:00  079:00:00
   Thursday    002:00:00  007:00:00   098:00:00  103:00:00
   Friday      002:00:00  007:00:00   122:00:00  127:00:00
   Saturday    002:00:00  007:00:00   146:00:00  151:00:00
 
 
Regards,
Abhishek
Operating Systems:

Comments 4 CommentsJump to latest comment

RamNagalla's picture

hi,

when you do the nslookup for the server name PVNRMMETHTIMGC 

does  it returning the client name in caps...?

if not just add the client name how its resolving in the DNS and add that into new policy and try the test backup and restore .

see how it goes..

SOLUTION
watsons's picture

Your bpimagelist & bplist command did not use the same date/time range, can you make the range same and provide the output again?

Abhishek Sharma6's picture

Hi Nagalla,

Thanks for your suggestion .Deleted the client and added it in lowercase as the DNS was resolving back to lower case .Took a Full backup and now al lthe old previous data is also visible for restore .thanks a lot 

Regards,

Abhishek