Can't restore a file after BE2012 reinstall
We had a 30day copy of the software on one of our servers, the trial ran out and since we were getting ready to implement a new backup solution another tech uninstalled the software. Well he jumped the gun, because the install got pushed back and now I need to restore a file from this server. We purchased a license and installed BE. I can see the storage media (local disk) used for the backups but when I try to do a restore all I get is the box that says "which type of data from server (name of our server here) do you want to restore? And then nothing. There is nothing in the box, not even the date boxes to select from. I've Inventoried and Cataloged the disk the backup files are on already and didn't get any errors so I assume that went okay. I'm stumped here, anyone have any ideas?