Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Can't restore mailbox after moving informaton store from c to d drive

Created: 20 Dec 2011 | 1 comment

I am running Backup Exec System Recovery 8.5 on SBS 2008 server. I could restore mailbox by using Granular Restore without any problem when my information store was on the C drive. I moved the information store to D drive two months ago. Now the Granular Restore cannot find the information store when I try to restore a mailbox.  I used to have two separate backup jobs for the c and d drives. Any suggestions to resolve the problem? How can I reconfigure the backup job to include the information store on the D drive if needed? Thank you.

Comments 1 CommentJump to latest comment

Chris Riley's picture

I used to have two separate backup jobs for the c and d drives.

This is not good practice. You must create a single backup job that backs up all volumes that contain Exchange data/logs/binaries.

Once you do that, run a new full backup to see if it helps.

Also, SBS 2008 is not listed in the GRO section of the SCL:

http://www.symantec.com/docs/TECH65119