I have trouble getting mail back from my ev-server it works fine enough to archive email cannot download retrieve them again.
I've tried to trace the error using Dtrace, and I think I found the error but cannot find a solution please help me.
I think the problems arising in line 244

Dtrace output
193    09:32:43.405     [2828]    (EVMonitoring)    <3852>    EV:M    CoCreateInstanceHelper::IsDirectoryAvailable - Directory Service is available
194    09:32:43.405     [2828]    (EVMonitoring)    <3852>    EV-H    {CCRMMonitor.IsDirAvailable} CCRM: CCRMMonitor Synchronized with Directory!
195    09:32:43.405     [2828]    (EVMonitoring)    <3852>    EV-H    {CCRMMonitor.GetComputerEntries} CCRM: GetComputerEntries: Service Id read from registry: 148DD504C3B4589469B86C36D08626A691e10000ev
196    09:32:43.420     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+StorageServiceEntryRow |From cache? False
197    09:32:43.420     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: ev ==> SQL server: DKVDC-SQLS0004.xxxxxx.org Cached? True
198    09:32:43.420     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryDataset.GetEntryInfo} EntryId: 148DD504C3B4589469B86C36D08626A691e10000ev Name: Enterprise Vault Storage Service
199    09:32:43.420     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryCache.Prune} Cache size: 2 Removed:0
200    09:32:43.436     [2828]    (EVMonitoring)    <3852>    EV-L    {DirectoryCache.InsertEntry} EntryId:148DD504C3B4589469B86C36D08626A691e10000ev|Replaced? True
201    09:32:43.436     [2828]    (EVMonitoring)    <3852>    EV-H    {CCRMMonitor.GetComputerEntries} CCRM: GetComputerEntries: Computer Id read from the StorageServiceEntry table: 1B86A8E6C280378449651B181F9541B121410000ev
202    09:32:43.452     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ComputerEntryRow |From cache? False
203    09:32:43.452     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: ev ==> SQL server: DKVDC-SQLS0004.xxxxxx.org Cached? True
204    09:32:43.467     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryDataset.GetEntryInfo} EntryId: 1B86A8E6C280378449651B181F9541B121410000ev Name: enterprisevault01.xxxxxx.org
205    09:32:43.467     [2828]    (EVMonitoring)    <3852>    EV-M    {DirectoryCache.Prune} Cache size: 2 Removed:0
206    09:32:43.467     [2828]    (EVMonitoring)    <3852>    EV-L    {DirectoryCache.InsertEntry} EntryId:1B86A8E6C280378449651B181F9541B121410000ev|Replaced? True
207    09:32:43.467     [2828]    (EVMonitoring)    <3852>    EV-H    {CCRMMonitor.IsConfigured} CCRM: CCRMMonitor Checking Cache status and MaxVCUpdates..
208    09:32:43.467     [2828]    (EVMonitoring)    <3852>    EV-H    {CCRMMonitor.IsConfigured} CCRM: One or more of the following prerequisites failed: No Cache Location defined/No Cache Size Specified/No MaxVaultCacheUpdates specified.
209    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - Path = [EV\EV_000000c6.nsf], len = 18
210    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    IsEVDB - checking path [EV\EV_000000c6.nsf]
211    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - Anonymous check
212    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    IsAnonymous - check anon access
213    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    IsAnonymous - FALSE
214    09:32:43.827     [2252]    (nserver)    <3280>    EV:M    AdminOpsManager::IsPathToAdminDb - path [EV\EV_000000c6.nsf], result = [false]
215    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - Fullpath: [D:\Lotus\Domino\data\EV\EV_000000c6.nsf]
216    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - check existence
217    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    DoesDBExist - Checking DB [D:\Lotus\Domino\data\EV\EV_000000c6.nsf]
218    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    DoesDBExist - Exists
219    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - opened stub DB OK
220    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    IsAccessAllowed - checking access for path [D:\Lotus\Domino\data\EV\EV_000000c6.nsf]
221    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    GetArchiveIdAndSavesetId - processing path [D:\Lotus\Domino\data\EV\EV_000000c6.nsf]
222    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    GetArchiveIdAndSavesetId - found rootID [198], SSID [], attachNum [-1]
224    09:32:43.827     [2252]    (nserver)    <3280>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
225    09:32:43.827     [2252]    (nserver)    <3280>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
226    09:32:43.827     [2832]    (DirectoryService)    <4452>    EV:M    CDirectoryServiceObject::CheckAccessToVaultByDominoCNAndRootIdentity - checking access (0) to root 198 with user [CN=MIG Test/OU=DVA/O=xxxxxx@xxxxxx] in domain [xxxxxx]
227    09:32:43.842     [2832]    (DirectoryService)    <4452>    EV:M    DirectoryService: ADO: SELECT VaultEntryId FROM root WHERE RootIdentity = ? |
228    09:32:43.842     [2832]    (DirectoryService)    <4452>    EV:M    CDirectoryServiceObject::CheckAccessToVaultByDominoCN - checking access (0) to vault [103D2DBF878675C4AAF47BA6F19B0E7711110000ev] with user [CN=MIG Test/OU=DVA/O=xxxxxx@xxxxxx] in domain [xxxxxx]
229    09:32:43.842     [2832]    (DirectoryService)    <4452>    EV:M    Iteration 0
230    09:32:43.842     [2832]    (DirectoryService)    <4452>    EV:M    DirectoryService: ADO: CheckAccessToVaultWithDominoACL |
231    09:32:43.842     [2832]    (DirectoryService)    <4452>    EV:M    CDirectoryServiceObject::CheckAccessToVaultByDominoCN - access granted
232    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeDbOpenExtended - allowing operation to continue
233    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnAfterDbOpenExtended - open DB succeeded for [EV\EV_000000c6.nsf] ([0x133])
234    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnAfterNoteOpenExtended - opened note [0x8fa] in DB [0x133]
235    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeNoteClose - closing note
236    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    Note(0x133, 0x8FA) = 0x1 (Class)|
237    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeNoteClose - closed ok
238    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::OnBeforeNoteUpdateExtended - entry
239    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::CommonOnBeforeNoteUpdate - entry
240    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    IsEVDB - checking path [D:\Lotus\Domino\data\EV\EV_000000c6.nsf]
241    09:32:43.858     [2252]    (nserver)    <3280>    EV:L    CArchiveServerExtensionMgr::DispatchEVCommand - dispatching EV command
242    09:32:43.874     [2252]    (nserver)    <3280>    EV:M    AdminOpsManager::IsAdminCommand - result for cmd [EV_RESTOREFROMVAULT]: false
243    09:32:43.874     [2252]    (nserver)    <3280>    EV:M    SavesetRestoreHelper::DoRestore (Entry)
244    09:32:43.874     [2252]    (nserver)    <3280>    EV:M    SavesetRestoreHelper::DoRestore - error: namesList is NULL
245    09:32:43.874     [2252]    (nserver)    <3280>    EV:M    SavesetRestoreHelper::DoRestore - Notes error: (582) You are not authorized to perform that operation
246    09:32:43.874     [2252]    (nserver)    <3280>    EV:M    SavesetRestoreHelper::DoRestore (Exit)