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Can't see SEPM > Admin > License tab

  • 1.  Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 12:49 AM

    Hi, 

    Im receiving mail alert that my SEPM license will soon require, im already setting up a license renewal for this but when i logged on SEPM > Admin > i can't find the "License" tab in there. SEPM version is SEPM 11.0.6005.562. Please let me know what im missing on this one. Thanks in advance

     

    Regards,

     



  • 2.  RE: Can't see SEPM > Admin > License tab
    Best Answer

    Posted Feb 25, 2013 12:52 AM

    hi,

    Are you Using SBE version ?

    SEPM 11 is paper licence version

    https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept



  • 3.  RE: Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 12:57 AM

     

    Does Symantec Endpoint Protection 11.0 require a license file?

     

    http://www.symantec.com/business/support/index?page=content&id=TECH103025



  • 4.  RE: Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 12:58 AM

    In 11.x license tab is not avaialble

    https://www-secure.symantec.com/connect/forums/how-add-renewal-license-sepm-11

    https://www-secure.symantec.com/connect/forums/endpoint-protection-110-license-0



  • 5.  RE: Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 01:05 AM

    Wait a second,

    That email alert is from the Symantec Licensing Team. You have nothing to do with your SEPM server. Contact your Local Vendor/Symantec Reseeler/Partner and ask them about your renewal date and get the renewal Done. All you need to do is to renew on paper as SEP 11 does not require any License Key in the product.

    Symantec Sends the notification One months in advance to its clients about the Expiry of the Existing License.

    Cheers!!!



  • 6.  RE: Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 01:16 AM

    Hi All!!!

    Thanks for immediate response, now i know that there is no license file needed, and all i have to do is purchase renewal from reseller! 

     

    Cheers!!



  • 7.  RE: Can't see SEPM > Admin > License tab

    Posted Feb 25, 2013 01:48 AM

    Then where is the problem?



  • 8.  RE: Can't see SEPM > Admin > License tab

    Posted Mar 12, 2013 02:57 AM

    Hi again to all!!

     

    I now have purchased a license renewal, do i still need to activate the license or it is automatically activated? and also i received a license file *.slf i thouth this sepm version doesn't need a license file and will just need to renew paper license? Do i still need to activate the .slf file? 



  • 9.  RE: Can't see SEPM > Admin > License tab

    Posted Mar 12, 2013 03:09 AM

    11.X does not need license file.

    so no need to activate it , its for your reference only

     

    Does Symantec Endpoint Protection 11.0 require a license file?

     

    http://www.symantec.com/business/support/index?page=content&id=TECH103025



  • 10.  RE: Can't see SEPM > Admin > License tab

    Posted Mar 12, 2013 03:12 AM

    Thank you very much!



  • 11.  RE: Can't see SEPM > Admin > License tab

    Posted Mar 12, 2013 03:16 AM

    Hi,

    Agreed with above comment's.

    IF you you are using sep 12.1 then you have to activate it with your SEPM server.

     

    Activating your new or renewed Symantec Endpoint Protection 12.1 product license

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55294


  • 12.  RE: Can't see SEPM > Admin > License tab

    Posted Mar 12, 2013 03:21 AM

    Some info about SEP 11.x licensing:

    https://www-secure.symantec.com/connect/forums/sep-11x-licensing#comment-2328591

     

    And if you need to upgrade the SEP 11.x license to 12.1 in the future:

    https://www-secure.symantec.com/connect/articles/how-upgrade-your-sep11-license-sep12-online