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Can't see SEPM > Admin > License tab

Created: 24 Feb 2013 | 11 comments

Hi, 

Im receiving mail alert that my SEPM license will soon require, im already setting up a license renewal for this but when i logged on SEPM > Admin > i can't find the "License" tab in there. SEPM version is SEPM 11.0.6005.562. Please let me know what im missing on this one. Thanks in advance

Regards,

Comments 11 CommentsJump to latest comment

Ashish-Sharma's picture

hi,

Are you Using SBE version ?

SEPM 11 is paper licence version

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

Thanks In Advance

Ashish Sharma

Ajit Jha's picture

Wait a second,

That email alert is from the Symantec Licensing Team. You have nothing to do with your SEPM server. Contact your Local Vendor/Symantec Reseeler/Partner and ask them about your renewal date and get the renewal Done. All you need to do is to renew on paper as SEP 11 does not require any License Key in the product.

Symantec Sends the notification One months in advance to its clients about the Expiry of the Existing License.

Cheers!!!

Regard's

Ajit Jha

Technical Consultant

ASC & STS

droidz_b20's picture

Hi All!!!

Thanks for immediate response, now i know that there is no license file needed, and all i have to do is purchase renewal from reseller! 

Cheers!!

Ajit Jha's picture

Then where is the problem?

Regard's

Ajit Jha

Technical Consultant

ASC & STS

droidz_b20's picture

Hi again to all!!

I now have purchased a license renewal, do i still need to activate the license or it is automatically activated? and also i received a license file *.slf i thouth this sepm version doesn't need a license file and will just need to renew paper license? Do i still need to activate the .slf file? 

Rafeeq's picture

11.X does not need license file.

so no need to activate it , its for your reference only

Does Symantec Endpoint Protection 11.0 require a license file?

 

http://www.symantec.com/business/support/index?pag...

Ambesh_444's picture

Hi,

Agreed with above comment's.

IF you you are using sep 12.1 then you have to activate it with your SEPM server.

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/business/support/index?page=content&id=HOWTO55294

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SebastianZ's picture

Some info about SEP 11.x licensing:

https://www-secure.symantec.com/connect/forums/sep...

And if you need to upgrade the SEP 11.x license to 12.1 in the future:

https://www-secure.symantec.com/connect/articles/h...