Can't set SEPM admin password with remote console
Updated: 22 May 2010 | 2 comments
This issue has been solved. See solution.
Changing admin PW via remote SEPM console don't work. Changing it is silently ignored and no error is shown. But the password effective timer is being reset. Editing of "System Administrator Properties" are ignored, too.<br />I can only make changis with the console on localhost or resetpass.bat.
Can someone help what's wrong or where to look at?
Just before I upgraded to SP3 of the MSSQL DB. While this I discovered the loss of the sem5 DB user password and had to set a new one with the "Management Server Configuration Wizard" (long story in short).
We are still at MR3 but will upgrading soon (waiting for MR4 MP2).
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This is fixed in MR4
Hi BlackFrog, I think you will find this particular issue is fixed in MR4 (possibly MP1a, I'd have to check the fix list).
The changes will stick if you use the local SEPM console though.
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
RE: This is fixed in MR4
Hi Paul!
Thank you for your answer! I see, it should be fixed in MR4:
Source: Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x
BlackFog
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