Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Cant Start BUE 11d services Log of beserver.exe -console included

Created: 08 Sep 2011 | 2 comments

I recently had a drive on our file server fail. After replacing the drive I am unable to get the BUE 11d services to start.

A log of the beserver.exe -console results are below

C:\Program Files\Symantec\Backup Exec>beserver.exe -console
[2848] 09/08/11 14:14:54 -1 Starting beserver console application
[0320] 09/08/11 14:14:54 -1 Starting Service: BackupExecRPCService
[0320] 09/08/11 14:14:54 -1 Entered RpcXfaceServiceMain.
[0320] 09/08/11 14:14:54 -1 Sending start status to scm. (hint 300000)..
[0320] 09/08/11 14:14:54 -1 Initializing ACE...
[0320] 09/08/11 14:14:54 -1 Cblmanger, shutdown Immenient: started.
[0320] 09/08/11 14:14:54 -1 Cblmanger, shutdown Immenient: complete.
[0320] 09/08/11 14:14:54 -1 Cblmanger, check shutdown Ready: started.
[0320] 09/08/11 14:14:54 -1 Cblmanger, check shutdown ready: complete.
[0320] 09/08/11 14:14:55 -1 Initializing work queue...
[0320] 09/08/11 14:14:55 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal
=0x0
Error.  HR:0x80004005.
[0320] 09/08/11 14:14:56 -1 Persistent Store initialization failed:-1
[0320] 09/08/11 14:14:56 -1 Server Connection String = Application Name=BEWS Ser
ver;Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Ini
tial Catalog=BEDB;Data Source=FS01\BkupExec;Locale Identifier=1033;
[0320] 09/08/11 14:14:56 -1 Initializing Persistent Store (, , Backup Exec Serve
r, 30 seconds)...
[0320] 09/08/11 14:14:56 -1 Attemp to GetMyPartition ComputerName=FS01 Partition
ID=0 PartitionGUID=a8d2bcca-54cc-4662-8a24-487b644d28bf
[0320] 09/08/11 14:14:56 -1 InitializePartition() Data partition ID from registr
y=0
[0320] 09/08/11 14:14:56 -1 InitializePartition() DB_Exception caught! native=0x
10d9
[0320] 09/08/11 14:14:56 -1 InitializePartition() returning 0x10d9
[0320] 09/08/11 14:14:56 -1 Unable to obtain partition data, error 0x10d9
[0320] 09/08/11 14:14:56 -1 Business object initialization failed: 4313
[0320] 09/08/11 14:14:56 -1 RpcXfaceServiceMain: InitializeBOs() failed, BO:-1,
nRet:4313
[0320] 09/08/11 14:14:56 -1 Sending stop pending status to SCM...
[0320] 09/08/11 14:14:56 -1 RpcXfaceServiceMain exited.
[2160] 09/08/11 14:14:56 -1 App stopped: SCM pending thread exiting...

C:\Program Files\Symantec\Backup Exec>

Comments 2 CommentsJump to latest comment

AOC Connect Admin's picture

I have repaired the SQL database and can now get the Device and Media, and Remote agent services to start, but still cannot start the Backup Exec Server service.

pkh's picture

You should check the Eventlog to see why the service does not start.