Endpoint Protection

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  • 1.  can't uninstall or reinstall SEP 11

    Posted Oct 12, 2009 07:32 PM
    We have SEP 11 on a Windows 2000 terminal server - installed it as a managed client - we disjoined the machine from the domain to run as a workgroup server, after which SEP didn't upload new definitions. Tried to uninstall, failed, tried to reinstall as a stand alone client, failed. Is there a way to clean SEP out of the machine and start over?


  • 2.  RE: can't uninstall or reinstall SEP 11
    Best Answer

    Posted Oct 12, 2009 10:10 PM
    You can contact Tech Support and request for Cleanwipe.  This utility will wipe out the installation.


  • 3.  RE: can't uninstall or reinstall SEP 11

    Posted Oct 12, 2009 10:47 PM

    You can uninstall manually also. For this follow the procedure in below docs

    How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/5db8e519e16d42f2882573290005aa1d?OpenDocument

    Removal of the Symantec Endpoint Protection client from a machine results in loss of network connectivity.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007122214401348