Endpoint Protection

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  • 1.  Can't Uninstall Symantec AntiVirus v 10.0.359.0

    Posted Jul 20, 2010 10:04 AM
    Having difficulty uninstalling Symantec Antivirus as *.msi file is missing and I do not have the instalation software as it has been stolen from my office. I have been Seraching through the forums and ran across a previous article that is marked as the solution, how  ever I seem to have slightly different options.

    Prachand with Technical Support preivously posted:
     
    " Prachand
    21 weeks 6 days ago

    Please follow the article

    Solution

    Please follow the article below and get the MSI product code of SAV and then remove it.The article is for SEP but it will work with SAV

    http://service1.symantec.com/support/ent-security.nsf/docid/2007091209261948?Open&seg=ent

    Prachand Kumar
    MCSE-2003 Symantec Technical Specialist (SCTS)"

    I am able to get into the registry editor and searched the Uninstall subkeys for Display Name "Syamantec Endpoint Protection" but the only one that I am able to locate is "Syamantec Anitvirus" and there isn't an "uninstall key" but there is an "uninstallstring."  Is this what I am looking for?

    Thanks for the help.



  • 2.  RE: Can't Uninstall Symantec AntiVirus v 10.0.359.0

    Posted Jul 20, 2010 10:10 AM

    Ok, so I hope this is not what I am looking for as the cmd line does work and recognizes that I am trying to uninstall Syamantec Antivirus, however the computer still requests that I locate the missing Syamantec Antivirus.msi file.

    Please advise.


  • 3.  RE: Can't Uninstall Symantec AntiVirus v 10.0.359.0

    Posted Jul 20, 2010 01:50 PM
    this happens when it gets corrupted and wants something from the source file
    use this tool to remove the corrupted copy of the Symantec antivirus

    http://support.microsoft.com/kb/290301