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Can't Unlock Server Group

Updated: 21 May 2010 | 2 comments
Gary DiPiazza's picture
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When I try to unlock a server group I receive the error message:
"The username/password combination is incorrect or you don't have sufficient privileges to access this Server Group. Please re-enter the account information.  Note that passwords are case sensitive."
 
I have tried iforgot.exe to reset the password with no luck.  I have Symantec System Center 10.0.2.2000.

Comments

Liam M's picture
16
Jan
2008
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I am having the same issue with 10.1.5.5000 which started this morning. It seems to fail right after nsctop.exe errors and then the AV service stops. This occurs whenever i open SSC. Not much help, but at least maybe it can spark someone else's brain :)

Gary DiPiazza's picture
16
Jan
2008
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After numerous tries I gave up and did a complete uninstall and reinstall with the newest version and it now works correctly.