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Can't Upgrade Clients after Console Upgrade

  • 1.  Can't Upgrade Clients after Console Upgrade

    Posted Nov 17, 2009 09:49 AM
    After I upgraded the Ghost Console to 11.5, all of the connected clients showed the exclamation point icon showing that the client software was out of date. When I try to execute a task, the task first tried to update the client, the 'client upgrade' completes successfully, but the 'run product upgrade' command fails. I can not unistall the clients, it gives an error  (73): Installation: Msiexec failed with error: 1603. And I can not remote install the client, it gives the error   (40): Ghost installed: There already is version of Ghost installed on this computer:

    Any ideas on how to fix this issue? The ideal fix would be to get the first method to work to allow the upgrade to install and run correctly automatically. It isn't completely out of the question to touch all the clients, but I would like to avoid that at all costs because there are a hundred or so of them.

    Thank you for your help!

    -Josh


  • 2.  RE: Can't Upgrade Clients after Console Upgrade

    Posted Dec 11, 2009 08:12 AM

    Where you able to work through this error?