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CAPI2 - 513 : Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Created: 14 Jul 2010 | 3 comments

Hi,

I am running BE12.5 SP4 on a W2003 Server to backup a W2008 file server. On that W2008 file server I got a multiple error in Windows application log:

CAPI2 - 513 : Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

I have checked Symantec doc id 327192  (http://seer.entsupport.symantec.com/docs/327192.htm), but all security settings are ok and the SystemWriter *is shown* in vssadmin and the buckup job does not fail.

Anyone any idea how to fix that?
Cheers
Dirk

Comments 3 CommentsJump to latest comment

RahulG's picture

Try the following a) and/or b) solution(s). If none of the solutions can solve the issue, please contact Microsoft support for further assistance about why System Writer is missing.

a)  Refer to http://technet.microsoft.com/en-us/library/cc734021(WS.10).aspx  and make appropriate changes to access control list on the %systemdrive%\Windows\registration folder if the situation matches the document.
   
b) Try to list permissions for the files in %windir%\winsxs\filemaps from a command prompt run as administrator. If access was denied to every file, run the following sequence of commands to reset the permissions and restore the state of System Writer:

      cd c:\windows\system32
      Takeown /f %windir%\winsxs\filemaps\* /a
      icacls %windir%\winsxs\filemaps\*.*  /grant "NT AUTHORITY\SYSTEM:(RX)"
      icacls %windir%\winsxs\filemaps\*.*  /grant "NT Service\trustedinstaller:(F)"
      icacls %windir%\winsxs\filemaps\*.*  /grant "BUILTIN\Users:(RX)"

Dirk Loeffler's picture

H RahulG,

like I wrote in my post:
- I have allreday done all theses steps
- System writer IS PRESENT, (is NOT missing)

Nevertheless I get this error: CAPI2 - 513 : Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

cheers
Dirk

Colin Weaver's picture

Hi all

As well as the information Rahul G posted there is another Microsoft Article with a few more commands in it that should perhaps be reviewed against this issue:

http://support.microsoft.com/kb/2009272