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  • 1.  Capturing image from lenovo workstation error 19945

    Posted Apr 17, 2009 05:08 AM
    Hi Symantec\forum users,

    Got a really confusing problem with Ghost Console (Version: 11.5.0.2113 (Apr 22 2008, Build=2113)

    We have 500+ computers on site and we use Ghost to image them and to install programs. We make a sysprep image which usually lasts about a year then we update\create a new image with the latest drivers\office version\programs.

    The problem has struck when we have tried to capture this year’s sysprep image aprox 8gb, when the capture image task is initiated pcdos or winpe (both work) it captures about 10% then crashes with error 19945, I have checked the obvious faults disk space fine 40gb plus free, it is the correct Broadcom driver as we have used it fine for last 1 year ghosting computers executing tasks mainly upgrading office to 2007, have even tested on different computers ruling out a faulty HDD.

    Current setup;

    Windows server 2003 sp2 running on a ESX server, VMware 2.5. Allocated unlimited cpu and capped to 2gb ram. Disk is reserved 60gb C and 160gb storage on a MSA1500 SAN dual controllers with cache upgrades.

    Have tried the -fro command to which did allow the session to run to 55%??

    Is ghost on VMware a known fault

    Any suggestions welcome

    Thanks Leon



  • 2.  RE: Capturing image from lenovo workstation error 19945

    Posted Apr 20, 2009 06:54 PM
    Hi,
    Since you are using Ghost Console (Version: 11.5.0.2113 (Apr 22 2008, Build=2113), i would recommend to update ghost Console  to latest build i.e. 2165
    A lot of issues are resolved in latest build.

    try using unicast instead of Mulitcast.

    Error code u mentioned is specific to space issue
    http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2000102617573225

    or

    http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2008061811012760


  • 3.  RE: Capturing image from lenovo workstation error 19945

    Posted Apr 21, 2009 10:07 AM
    Hi Farhan,

    Yes it worked, upraded Console to 2113
    boot wiz to 2141
    and explorer to 2165

    Fixed the problems thanks, shame the built in liveupdate never did the upgrades, had to contact symantec on the phone and one of the engineers setup an ftp for the patches.

    Thanks again Leon