Catalog hangs on Loading Media
I am fairly new to Backup Exec, but our employee who knew how to run it has left the company. We are using Backup Exec 12.
I need to catalog many old tapes. I put the tapes in the drive, and run an inventory and they are discovered. Then, I right click on the slot I need in the devices tab and select Catalog Media. When I click "Run Now" the job is created, and it goes to the Active state, but the current operation stays at 'None" and the job status gets stuck on "Loading Media." I've let it sit for 5 or 6 hours and this same thing happens with different tapes.
What am I doing wrong?
Thanks so much for your help!