Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Catalog job won't run

Created: 30 Apr 2013 • Updated: 07 May 2013 | 3 comments
This issue has been solved. See solution.

I am using Backup Exec 2010. I have pulled a tape off my shelf for a restore job. I have inventoried the job. But when I do the Catalog job, it begins with "Loading media"...but then after 10 minutes or so, the job status goes to "?Queued".

I saw a TechNote that said to go to Tools, Options, Catalog and 'Deselect" Use storage media-based catalogs. This change appeared to 'do something' in that the catalog job took a lil while longer to go to the "?Queued" state.

Any ideas as to how to catalog this tape?

Operating Systems:

Comments 3 CommentsJump to latest comment

CraigV's picture

Hi,

try the following:

1. Stop the BE services and rename the Catalogs folder to Catalogs.old. Do NOT delete it.

2. Restart the BE services which should recreate the folder Catalogs.

3. Try running the Catalog job. If it succeeds, and you restore your data, then stop the BE services again, and rename Catalogs.old to Catalogs after deleting the temporary Catalogs folder.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
pkh's picture

Check whether there is any outstanding alerts.

Also, disable the catalog in sequence option because your tape might not be the first one in the backup set.

JustTryinToGetItToWork's picture

Craig...very good. This enabled me to run a catalog job. The job does take several hours to run. But it does run.

Thank you again.