Endpoint Protection

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  • 1.  ccApp.exe is not running

    Posted Aug 02, 2016 06:10 AM

    Hi Team,

     

    We had recently upgraded SEP to 12.1.6 MP5 version. Post upgrade we found Nagios alert saying "ccApp.exe" is not running.

    so here i need some solution? Is it releated to Symantec Antivirus?

    Client status is good and healthy.

    SEPM: 12.1.6 MP5

    OS: Windows server 2008 R2 standard

    Regards,

    Shrikant BM



  • 2.  RE: ccApp.exe is not running

    Posted Aug 02, 2016 08:23 AM

    From what version did you upgrade?



  • 3.  RE: ccApp.exe is not running

    Posted Aug 03, 2016 09:44 PM

    From 

    11.0.6005.562 to 

    12.1.6 MP5


  • 4.  RE: ccApp.exe is not running

    Posted Aug 03, 2016 09:47 PM

    ccApp.exe is not apart of 12.1, which is why this came up. You'll need to modify or remove this particular alert.

    ccSvcHst.exe is the new process for 12.1