Another request for anyone that has used / uses the RAM module of CCS
How customized can you make the content / surveys in RAM. In my environment, we have in the past tried to bend CCS to do some things that it was not created for out of the box but yet still works well.
For example, I'm looking at using RAM as a way to store evidence on a survey in the following manner
Many of our applications have application templates that are created in Excel . This template pretty much states the roles in the system a person can have based on their job code, process level and location (defined by our HR department).
Each time a change is made to this template the changes are sent off to an approver , many times a pdf , email or such done by email and not a central location.
I was thinking of working on a case from RAM in our environment where we could use RAM to have someone connect to CCS and approve that change, save it as evidence etc etc. Mostly what I've seen RAM used for is a survey tied back to something like Acceptable Use Policy topics and such.
Anyone else using RAM , likes ..dislikes?