Hello,
Used version of Symantec DLP: 11.5
The system has the Network Monitor server installed on the Red Hat Enterprise Linux Server release 5.6.
The system works correctly, but the file /var/log/messages of the Network Monitor server contents following errors:
Dec 27 15:02:01 dlp-netmon kernel: ceh[15299]: segfault at 0000000000000000 rip 00002aaac03267be rsp 0000000040fe0390 error 4
Dec 27 15:02:02 dlp-netmon kernel: ceh[15397]: segfault at 0000000000000000 rip 00002aaac460e7be rsp 000000004515d390 error 4
Dec 27 15:02:02 dlp-netmon kernel: ceh[15408]: segfault at 0000000000000000 rip 00002aaac850d7be rsp 00000000446f0390 error 4
At the same time the file ContentExtractionHost_FileReader.log contens:
12/27/12 15:02:01 | INFO | cehost | main [15389] | [195744096] | CEHErrorReporting flag is disabled | CEHostProcess.cpp (87)
12/27/12 15:02:01 | INFO | cehost | Verity [15389] | [1106618688] | Input CharSet : UTF-8 | VerityImpl.c (123)
12/27/12 15:02:01 | INFO | cehost | Verity [15389] | [1106618688] | Plugin Initialized | VerityImpl.c (138)
12/27/12 15:02:02 | INFO | cehost | main [15400] | [904126816] | CEHErrorReporting flag is disabled | CEHostProcess.cpp (87)
12/27/12 15:02:02 | INFO | cehost | Verity [15400] | [1095686464] | Input CharSet : UTF-8 | VerityImpl.c (123)
12/27/12 15:02:02 | INFO | cehost | Verity [15400] | [1095686464] | Plugin Initialized | VerityImpl.c (138)
12/27/12 15:02:02 | INFO | cehost | main [15411] | [3383886176] | CEHErrorReporting flag is disabled | CEHostProcess.cpp (87)
12/27/12 15:02:02 | INFO | cehost | Verity [15411] | [1116948800] | Input CharSet : UTF-8 | VerityImpl.c (123)
12/27/12 15:02:02 | INFO | cehost | Verity [15411] | [1116948800] | Plugin Initialized | VerityImpl.c (138)
And the file /var/log/Vontu/debug/ContentExtractionAPI_FileReader.log contents:
12/27/12 15:02:01 | INFO | ceapi | HostManager [15227] | [1152522560] | Received broken pipe message. The Host process has terminated. | HostManager.cpp (373)
12/27/12 15:02:01 | WARN | ceapi | HostManager [15227] | [1152522560] | Host (id 15288) has terminated abruptly. Error - OS Error: 0 | HostManager.cpp (240)
12/27/12 15:02:01 | INFO | ceapi | HostManager [15227] | [1152522560] | The host process exited with the exit code 0 | HostManager.cpp (212)
12/27/12 15:02:01 | INFO | ceapi | HostManager [15227] | [1152522560] | Launched a new host process, id: 15389 | HostManager.cpp (97)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1177749824] | Received broken pipe message. The Host process has terminated. | HostManager.cpp (373)
12/27/12 15:02:02 | WARN | ceapi | HostManager [15227] | [1177749824] | Host (id 15389) has terminated abruptly. Error - OS Error: 0 | HostManager.cpp (240)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1177749824] | The host process exited with the exit code 0 | HostManager.cpp (212)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1177749824] | Launched a new host process, id: 15400 | HostManager.cpp (97)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1152522560] | Received broken pipe message. The Host process has terminated. | HostManager.cpp (373)
12/27/12 15:02:02 | WARN | ceapi | HostManager [15227] | [1152522560] | Host (id 15400) has terminated abruptly. Error - OS Error: 0 | HostManager.cpp (240)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1152522560] | The host process exited with the exit code 0 | HostManager.cpp (212)
12/27/12 15:02:02 | INFO | ceapi | HostManager [15227] | [1152522560] | Launched a new host process, id: 15411 | HostManager.cpp (97)
12/27/12 15:02:02 | WARN | ceapi | ContentExtractor [15227] | [1159891264] | SessionClosedException occured, Exception thrown from : FileTypeIdentifierImpl.cpp(135) | FileTypeIdentifierImpl.cpp (72)
Does someone have same errors? How can it be corrected?
---
Best regards, Artem.