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Centera Collection and Disk space issue

Created: 12 Nov 2012 • Updated: 12 Nov 2012 | 4 comments
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EV 10.0.1 FSA archiving

We have a 50GB centera collection partition where 49GB is used and less than 1GB free space available.

EV services wouldn't start now because of the disk space for centera collection.

Insufficient diskspace is available on drive J: for the Enterprise Vault to run 
Enterprise Vault will now be shut down; to correct this problem, delete any unwanted files and restart Enterprise Vault 
We woulnd't be able to increase the disk space for centera collection partition. Is there any solution for this pelase?/
Also in future can we tell EV to use maximum say 40GB space for centera collection?
Many Thanks

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GertjanA's picture

Hi EV007,

The collection partition should not be that large. We use the same (I have limited knowledge on that!) but that hoovers around 2 to 10GB.

There might be an issue with settings, you might want to work with Symantec Support to verify that your EV-settings are correct.

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS

ia01's picture

Hmm After setting the reg key NoMonitor for admin service, we managed to start the services, however the collection partition size went down my only 3MB,

ANy way to start processing the centera collection?

John Chisari's picture

When you are using centera with collections, when the storage service starts, EV does a scan of every item in the collections folder, after it has finished it will start to process the items if it can.

You can set a registry key as per this technote -  Then it will get to actually storing the items to centera quicker.

If that doesn't work, do you get any errors in the event logs?  You may have to dtrace storagefilewatch - and find out exact what is happening.

ia01's picture

Was getting Error: 6952

A EMC Centera Collector thread encountered an error and has stopped. 
Reason: <0x80040501> 
PartitionEntryID: ###########
Method: CCollectorEMCCentera::CollectStore 
Following this technote below, let see what happens, disk space now going down, which is a good sign ...