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certificate error after install symantec 12.1 on unmanage

Migration User

Migration UserJan 21, 2014 09:48 AM

Migration User

Migration UserJan 25, 2014 11:41 PM

  • 1.  certificate error after install symantec 12.1 on unmanage

    Posted Jan 21, 2014 09:44 AM

    certificate  error after install symantec 12.1 on unmanage

    I have open all the explorer (IE, Mozzila, Google Crome)

    2.png

    1.png



  • 2.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 21, 2014 09:46 AM

    Hmm, never seen this with SEP, what happens if you remove it? Did it work before install?

    Is your PCs clock set correctly (current date/time)?

    What componens are in use and what is the exact SEP version?



  • 3.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 21, 2014 09:48 AM

    did you check after uninstall sep client ?



  • 4.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 21, 2014 09:49 AM

    try by unchecking the SEP add on in IE..are u able access after that without error message?



  • 5.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 21, 2014 09:54 AM

    Can you post a screenshot of the certificate the browser is reporting for google?  Is it getting swapped out by a proxy server or something?



  • 6.  RE: certificate error after install symantec 12.1 on unmanage
    Best Answer

    Posted Jan 21, 2014 11:29 PM

    Agree with _Brian

    I have also not seen this issue before that

    As per your attach snapshot, i have seen that time is not exact at clock.

    It's shown as 01/01/00.

    Update the time with current year and try to acces



  • 7.  RE: certificate error after install symantec 12.1 on unmanage

    Broadcom Employee
    Posted Jan 22, 2014 12:05 AM

    if uninstalling SEP or making it managed client does the error goes off?

     



  • 8.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 22, 2014 09:17 AM

    System is only use for refreshment of user not in production and not possible to make as manage.

    I only tried to access the system with stop smc but issue is same

    tomorrow i will check other mention comments troubleshoot.

     



  • 9.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 22, 2014 09:21 AM

    I would first verify it works as expected without SEP. Once confirmed SEP may be the problem, we can troubleshoot further.



  • 10.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 25, 2014 11:22 PM

    Before i install the SEP i have used the Internet on system, it worked fine. I have downloaded the definition manually from website and go it from google. After 2 days user reported me the issue. I think that this issue come after install the SEP.



  • 11.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 25, 2014 11:29 PM

    Did you try to uninstall sep client and check issue resolved or not ?

     This failed to work recently and discovered that a recent update caused that problem, this was resolved by removing that update (KB2661254).

    Please remove KB2661254 patch

    See this Microsoft KB

    http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/ie10-certificate-error-no-cannot-continue-to/389e9de6-767a-493a-b5cc-7592ca06896c



  • 12.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 25, 2014 11:41 PM

    No. Today afternoon i will be there and try.



  • 13.  RE: certificate error after install symantec 12.1 on unmanage

    Posted Jan 25, 2014 11:44 PM

    Please check KB2661254 patch available or not ?If available try to remove that patch and check status



  • 14.  RE: certificate error after install symantec 12.1 on unmanage
    Best Answer

    Posted Jan 26, 2014 11:50 AM

    The system time is set to 1/1/09

    Change it to the current date and it will work just fine.