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Change of Account for Backup

Created: 03 Feb 2005 • Updated: 21 May 2010 | 4 comments

Hello all

I run Veritas 9.1 on a Windows 2000 server which backs up around 180 Gb every night. Since I started we have been using the domain adamin account to do the backup. Now I need to chnage this to a backup account. I have changed this within backup exec but all I get is access denied on the backup resourses. (Error: a000848c to be exact).

The backup account has local admin and backup priviliages on all backup resourses, but still no joy. If though I add the backup account to the domain admains group I have no problems. I have also tried to re-install the backup RM agents on all target machines again no joy their.

Any ideas???

Kind Regards,


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Ameet Thakkar's picture

Please let us know what kind of Backup job operation are you trying to perform, please elaborate if it’s Local or Remote system backup or an Exchange or SQL backup?

In order to troubleshoot the problem, kindly refer the following technote and other related documents mentioned in the technote link given below.
1)Title:- "Access is denied" (a0008488 HEX or e0008488 HEX) is reported when a job fails

2) Title:- Troubleshooting basic "access denied" and "access is denied" messages in Backup Exec 9.x

3) Title:- The backup job log displays the error "Access Denied or could not be accessed" for some folders.

We hope this helps. Let us know if the problem still exists and revert back with the error message.

Sheetal Risbood's picture


In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be 'assumed answered' and archived.


Sheetal Risbood's picture

Archiving the post as per our previous reply