Client Management Suite

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  • 1.  change agent package settngs

    Posted Aug 24, 2010 12:26 PM

    in cms 7,  ( i upgraded from 6.x) i'm having alot of users/clients not accepting the new agent updates/installs. i'm getting the messages "[Connection speed to server http://altirisserver/Altiris/NS/nscap/bin/win32/x86/hpcms/discovery of 8.55 KByte/s is lower than required for download 256.00 KByte/s or execution 0.00 KByte/s]]>
    </event>"
    these are the default settings for the agents rollout/push. i can't seem to find where i can go into this policies/filters and edit them.

    if i try an create a quick delivery for the agent, and apply the correct rule, it shows i have the correct number of computers, but when i finsh the setup, it will only push to one computer

    any directions
    thanks.



  • 2.  RE: change agent package settngs

    Posted Sep 13, 2010 01:24 PM

    It sounds like there are 2 potential issues here. (1) Problem with bandwidth settings and (2) Possible issue with package deployment using task.

    I have a few questions that could help us troubleshoot this:

    0) What version + Service pack version of SMP are you running?
    ....And are your managed clients using the corresponding Agent version?

    1) Do you have Bandwidth Throttling enabled in the targeted agent settings policy?
    ...Can be accessed under Settings -> Agents/Plug-ins -> Targeted Agent settings

    2) When you attempt to push using a quick delivery task, do the agent logs show the same message as when you try the Managed delivery job?

    3) Are there any errors/warnings on the NS side when you try the quick delivery method?

    4) Do any of the computers you are pushing to have multiple NICs?

    5) Do the target client machines have relatively slow WAN links?