Change Automation Rules Not working properly
Created: 01 Oct 2012
I I am having a problem with change management automtion rule. i am trying to implement a change automation rule at [OnChangeRecive] Stage based on a bussiness service.
But i am having an error
|Execution results for Ruleset [OnChangeReceived] Rule : If [Affected Business Services][Include Specific Service(Altiris Service)] Then [Set Initial Routing][To Specific Group(Altiris Support)] :: The condition was not met. -> The business service [Altiris Service (d68532bc-dfd6-4508-91b5-741e1c747dc3)] is not affected by this change. Found  process references for tracking id [3cc43745-098c-11e2-a7aa-005056810025] but none matched the name|