Video Screencast Help

Change contact color displayed if contact is a VIP

Created: 09 May 2013

Hello All

We are using ServiceDesk 7.1 SP2 and would like to know if the contact name in the My Task report can display as a different color if that user is a VIP. We are trying to make it easier for our help desk people to easily see which of there tasks are VIP inicidents so those can be worked on first. 

Thanks

Operating Systems: