Change email template for Notification Policy

fsens's picture

Hi,

When I create an email action in Notification Policy a standard email is send. I would like to change the contents of the email. Therefore I need to know the name of the template that isused by the NS.
Anyone with ideas or better a working solution?

Fred

jharings's picture

Not too sure this is possible

for the core product. I know you can do it using Helpdesk, but Helpdesk provides some specific customizations not available in the core product. I'd be happy to be wrong on this one.

Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com

fsens's picture

The Helpdesk customization I

The Helpdesk customization I use a lot. But I am really looking for the same kind of modification in the NS. It will probably be easier in version 7 but for now my customer needs to keep running version 6 because Asset Management and Service Desk are not yet there.

Any other suggestions are welcome.

Fred

Dominique's picture

Notification policy

I have use this in the message body of the notification policy:

<basefont face="Verdana,Arial,Geneva,Sans-Serif" size="2" /><table width="100%" border="0" cellspacing="0" frame="void"><tr bgcolor="#003366"><td colspan="6" style="background-color:#678AAE;background-repeat: no-repeat;background-position: 100% 0"><span style="vertical-align:middle;color:#ffffff;"><img src="http://Altiriscms/Altiris/NS/Images/UCLA-logo01.gif" height=50pt width=300pt></span></td></tr><tr><td colspan="6"><span style="font-weight: bold;font-size: x-small;color: #42698c;font-family: Verdana;">Description:MCCS - List All "Altiris Agents" with their CURRENT versions
Altiris Agent                          6.0.2394
Altiris Carbon Copy Plugin Agent 6.2.1144
Altiris Client Task Agent              6.0.1356
Altiris eXpress AClient              6.9.164
Altiris eXpress Inventory Solution 6.1.1075
Altiris eXpress NS Client              6.0.2386
Carbon Copy                           6.2.1144
Inventory Agent Package              6.1.1075
Software Delivery Solution Agent 6.1.1016
Task Synchronization Agent              6.1.1030
Windows Installer Agent              5.7.216

Please open an incident with the Desktop team to correct any discrepancy(ies)
</span></td></tr><tr bgcolor="#f0f0f0"><td colspan="6" <a  href="http://altiriscms.ad.medctr.ucla.edu/Altiris/NS/Admin/Reports/report_summary.aspx?Guid=b9108b6a-937a-405c-9aec-cfc7a3a5c986"</a></td></tr></table>

Dom

dnova5063's picture

castomize the mail

there is any manual where there is the variable?
many tks

n3vgb's picture

hidden fields showing in the email notifications

Is there a way to edit what is shown in the emails?  Currently the columns containing GUIDs will show in the emailed notification but because they're hidden columns, when you run the report from the Reports tab and refresh the screen, you don't see GUID data.

What changes when you email the report?